Privacy Policy

At VÉLORÉ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our skincare products.

  1. Information We Collect

Personal Information: We collect information you provide directly to us, such as your name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.

Usage Data: We collect information about your interactions with our website, including IP addresses, browser type, pages visited, and time spent on the site. This data helps us improve our services and enhance your experience.

  1. How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, including shipping products, handling returns, and providing customer support.

Marketing Communications: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out at any time by following the unsubscribe link in our emails.

Improving Our Services: We analyze usage data to better understand how our customers use our website, enabling us to enhance our site, products, and services.

  1. Sharing Your Information

Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, marketing, and website hosting. These providers are obligated to protect your information and use it solely for the services they provide to us.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

  1. Cookies and Tracking Technologies

Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

Third-Party Analytics: We use third-party analytics tools like Google Analytics to collect and analyze usage data. These tools help us understand how visitors interact with our website.

  1. Data Security

Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  1. Your Rights

Access and Correction: You have the right to access and correct your personal information. You can update your account details at any time by logging into your account on our website.

Deletion: You may request the deletion of your personal information by contacting us. We will comply with your request, subject to legal obligations to retain certain data.

Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Contact Information: contact@veloreskincare.com